🧭What happens after your purchase?
Thank you for trusting us! Here are the steps we will follow to activate your customized plan:
1️⃣ Coordination of the oral test
Our administrative team will contact you to schedule the oral test with one of the program coordinators.
Remember to take into account your time availability for this evaluation, which will take approximately 20 minutes.
2️⃣ Creating your work plan
With the results of the oral and written test, we will design a personalized study plan according to your objectives and the number of hours acquired.
3️⃣ Assignment of instructor and platform
We will coordinate the assignment of your teacher and define the work platform they will use during your sessions.
4️⃣ Sending access and instructions
You will receive in your email the access to the platform, along with detailed instructions to enter and make the most of your classes.
Important: If you need to reschedule a session, you must notify your teacher and the administrative area at least 24 hours in advance.
*Registration Formalization: Please note that if you have formalized your registration outside of our business hours (Monday through Friday from 8:00am to 5:00pm) you will receive access to classes first thing Monday morning. in the morningonce the administrative area starts its working day.
🔁 Need more hours?
Once you finish your current package, you can purchase more hours by writing directly to your consultant or contacting us by mail:
📩 [email protected]
To access your Google Classroom and participate in live classes without any issues, make sure you have the following:
Equipment
- Desktop computer or laptop (recommended). A tablet or cell phone can be used to review materials or watch recorded classes, but they are not recommended for live classes because they limit participation and certain activities.
- Up-to-date operating system: Windows 10 or later, macOS 11 or later, Chrome OS, or Linux.
- At least 4 GB of RAM (8 GB recommended).
Browser
- The latest version of Google Chrome (recommended). Updated versions of Microsoft Edge, Firefox, and Safari also work.
- Cookies and JavaScript are enabled.
Internet connection
- A stable internet connection with a download speed of at least 5 Mbps and an upload speed of at least 2 Mbps for group video classes.
- We recommend using a wired connection or connecting near the router. Avoid sharing the network with other devices during class.
- You can measure your speed at fast.com or speedtest.net before your first class.
Audio and Video
- Webcam (built-in or external) and microphone in good working order.
- Headphones, recommended for improving audio quality and reducing echo.
Accounts and Access
- An email address where you'll receive the invitation to Google Classroom. Be sure to check your spam folder as well.
- Access Google Classroom from classroom.google.com with that same account, using the code provided
Environment
- A quiet space with good lighting and no interruptions during class.
Do you have any
technical questions before signing up? Email us at
[email protected] and we’ll be happy to help. If your connection drops during a class, remember that you can watch the recording.